Lloyd & Gravell Ltd. is a family run local business committed to providing a high quality and professional service to all clients throughout the entirety of the contract.
An open and flexible management style has been adopted within the company with its management team providing professional and proactive advice from the planning stages through to completion. The company strives to ensure customer satisfaction throughout all stages of the contract.
Two members of the management team are members of the Association for Project Safety and have successfully completed the association’s course in the Management of CDM Co-ordination.
Established in 1991 and becoming incorporated in 1998 Lloyd & Gravell Ltd. have successfully completed numerous contracts within both the private and public sectors. The company continues to strengthen and develop and currently directly employs a local workforce totalling 58.
The company’s Head Office is located in Ponthenri and also operates from offices in Murray Street, Llanelli.
The services provided have been developed into three divisions:
- Waste Management
- Plumbing & Heating
Both management and staff place great emphasis on customer satisfaction and are committed to providing "what the customer wants" throughout all stages of the works from inception to final delivery. Having commitment to total quality across the business all staff are encouraged to actively participate in "continuous improvement" in all aspects of the business.
Feedback receieved from Customer Satisfaction Surveys contributes towards the company's continuous development / improvement programme.
Welsh Language Act
The company strives to meet the requirements of the Welsh Language Act. A bilingual service is offered to all clients, with 65% of the workforce being able to converse fluently through the medium of Welsh. (This includes Company Directors, administrative and technical staff and all Site Managers).
On its establishment the company introduced an annual company holiday on the 1st March to celebrate St. David’s Day in recognition of the Patron Saint of Wales.